things i've learned at work:

• gourmet jelly beans can make a gourmet meal
• how to spell accommodations
• when you hang up the phone, always say "thanks [person's name]" before you hang up
• there is no i in team but there is a lot of "but you were supposed to do this..."
• stress may or may not burn calories, it does however, inspire you to steal small boxes of dots and junior mints from the halloween candy basket on the receptionist's desk
• in a related issue, stress also causes breakouts